• 24/7 AVAILABILITY
  • CONTINUOUS SUPPORT AND SOFTWARE OPTIMIZATION
  • PERSONALIZED TOOL FUNCTIONS

AI-POWERED
VOICE ROBOT
FOR LEAD GENERATION*

*LEAD GENERATION FROM COLD CALLS TO HIGH-QUALITY LEADS WITH HIGH CONVERSION RATES
Robot

"BELL UGT" VOICE ROBOT

Are you considering creating an automated call center capable of quickly and efficiently generating targeted leads at any time?

WE CAN OFFER YOU A READY-MADE SOLUTION!

The use of the "Bell UGT" voice robot will significantly improve the efficiency of your sales department, increase the number of potential customers reached by multiples, significantly reduce your call center maintenance costs, and increase lead conversion rates.

Robot

WHAT CAN THE ROBOT DO?

icon

Order taking and confirmation

After personalized configuration, the robot can perform sales manager functions.
icon

Customer information dissemination

The robot can make outbound calls to customers for the purpose of spreading information about the product or service, special offers, etc.
icon

Call recording and statistics

We analyze conversions, and thanks to detailed s tatistics, the conversion rate increases.

Multiple calls simultaneously

The robot can make up to 8000 outbound calls to potential leads simultaneously.

Time zone adjustment

After setting up the call schedule for customers, the voice robot will independently monitor the call time, increasing the likelihood of successful contact.

VOICE ROBOT VS AN ORDINARY EMPLOYEE

NEEDS

Employee: multiple coffee breaks, smoking breaks during shifts

Voice robot: no needs

Robot

Task completion

Unlike a human, the voice robot can only precisely execute the instructions set by the owner using the tools incorporated in its code.
AI-based software does not have human weaknesses and its effectiveness with customers is not affected by feelings and emotions.

Accuracy of task completion

Employee: 70%

Voice robot: 94%

Efficiency of the robot compared to a human. +24%

High information processing speed

Thanks to the classifier, which separates the main aspects of the request from the secondary ones, the robot focuses only on the key moments of the conversation. This allows the software to quickly process and conduct a dialogue, saving the customer's time and the owner's resources.

Average duration of the initial stage of communication with the customer:

Employee: 5-7 minuts

Voice robot: 2 minuts

Efficiency of the robot compared to a human. 250%-350%

Multi-threading and multifunctionality

Thanks to the built-in multi-threading capabilities, the voice robot can maintain a dialogue with a large number of interlocutors simultaneously. This feature creates a significant contrast compared to the limited capabilities of a regular employee, who can only occasionally communicate with more than one client in a quality manner.

Ability to conduct multiple conversations simultaneously

Employee: lacks multi-threading communication skills

Voice robot: capable of communicating with a large number of clients in parallel

Efficiency of the robot compared to a human. in thousands of times higher.

Objective feedback

Quite often, department heads receive incomplete or unreliable information from employees about existing workflow problems and the real reasons for low work efficiency. As a result of inaccurate feedback, the company spends resources on eliminating irrelevant problems, the solutions of which do not lead to the desired results. The voice robot, in turn, is equipped with a function that provides the manager with a textual transcript of completed dialogues, which will display the real picture of what is happening and help you effectively optimize the software.

Percentage of employees who withhold information for fear of losing their jobs or appearing incompetent in the eyes of management:

Employee: 50-60 %

Voice robot: full transparency.

Efficiency of the robot compared to a human. 200%

ROBOT CONFIGURATION

Before launching the robot, it is necessary to specify how and what it will say in different situations.

How to talk?

First of all, it is necessary to proofread pre-prepared scripts. In most cases, companies hire professional narrators for this purpose. We recommend involving employees who have extensive experience in customer communication in this task. At this stage, it is very important to clearly and expressively speak all the scripts.

Advantages of proofreading scripts by company employees:

  • Correct accentuation in conversation;
  • Natural emotions;
  • A familiar "live" style of speech for the interlocutor.

What to say?

Conversation scripts should be based on the tasks of your company. You can contact us for help in this matter - our specialists will develop and adapt conversation scripts for each specific task.
Robot

OPTIMIZATION AND EFFICIENCY

Our company conducts ongoing analysis of the effectiveness of our software scripts and their readouts, identifying available ways to optimize the software. Hypotheses are then tested through A/B testing.

What can affect the efficiency of the voice robot's performance?

  • Male or female voiceover;
  • Short or long sentences;
  • Detailed or general responses.
Thanks to continuous optimization, the efficiency of the software is constantly increasing, more productively performing the tasks of your business.

WHO WILL BENEFIT FROM THE ROBOT?

Direct sales

Our voice robot is capable of generating hot leads for direct sales.
The robot is constantly learning to achieve maximum conversion rates.

Marketing department

The voice robot can inform customers or employees about the latest promotions, planned events, and special offers of the company.

Sales department

The use of a voice robot allows you to replenish the database with new leads around the clock.

Call center

The voice robot can significantly simplify the work of call center operators by taking on some of their responsibilities and reducing the need to hire additional employees.

IMPLEMENTATION STAGES

Stage1

Project team formation

For the project, a small team of customer employees and a number of "BELL UGT" specialists are required. From the customer side, at least one experienced employee is required to assist in creating and optimizing the sales script. Duration - 1 week
Stage2

Script
writing

The project team develops a detailed script with replicas at each stage of communication with customers. Duration - 1 week
Stage3

Script
testing

Customer representatives test the script in real time, after which they measure the conversion rate when a person works according to the created script. Duration - 2 weeks
Stage4

Script
voicing

As a result of testing, a fully working script is formed. At the voicing stage, the script is read by the voices of employees - these recordings will be used by the software for work. Duration - 1 week
Stage5

Programming
the robot

A personalized software is created based on the ready-made script, which contains the previously recorded dialogues. Duration - 1 week
Stage6

Infrastructure
preparation

In parallel with the recording and programming of the robot, "BELL UGT" specialists connect the automatic telephone exchange (ATC), servers, telephony, integrate CRM, and configure the transfer of "hot calls". Duration - 2-4 weeks
Stage7

Robot
training

At this stage, artificial intelligence is trained to recognize and understand potential clients' responses. Duration - 2 week
Stage8

Continuous
optimization

Every week, the robot's performance is analyzed. If necessary, adjustments are made to the software, and the updated system is tested using A/B testing. The most effective dialogue is preserved, while ineffective phrases are edited.

BUT WE'RE HERE NOT TO TALK ABOUT OURSELVES - WE'RE HERE TO TALK ABOUT YOU, YOUR COMPANY, YOUR PRODUCT, AND YOUR GOALS.

WITH US IT HAPPENS.
WE WOULD LOVE TO HEAR FROM YOU.

By clicking the Submit button you agree to our Privacy Policy terms